Technology Enhancing Creativity

CVAD IT Services is the primary technology support hub for the College of Visual Arts and Design. All technology resources and services provided by the college are supported by our team.

If you need help with any resource in or outside of the college, reach out for our assistance. Contact us with any questions or issues you may be experiencing. You can connect with us via our Online Service Desk in Microsoft Teams for direct, immediate support. Alternatively, you may submit a ticket, and one of our technicians will follow up with you.

We are also available by appointment for consultation and research support, please contact the Online Service Desk.

 

Contact Information

Phone: 940-565-4522
Website: CVAD IT Service Desk — Ask about our remote services!
Office: Art Building, Room 371
Mail Room: Art Building, Room 101T
Hours of Operation
Sunday: Closed
Monday–Friday: 8 a.m.–5 p.m.
Saturday: Closed
Physical Address
1201 W. Mulberry St.
Art Building, Third Floor, Room 371
Denton, TX  76201
 
Mailing Address
CVAD IT Services
1155 Union Circle #305100
Denton, Texas 76203-5017

IT Services Help Desk

Service Desk Manager: Ursula Williams
Phone: 940-565-4522 
Email: Ursula.Williams@unt.edu
 
We are the primary technology support hub for College of Visual Arts and Design students, faculty, and staff: we support all technology resources, equipment, and services provided by the college. If you need help with any campus resource, we can help. Feel free to contact us for assistance with any issues you may be experiencing.
 
The CVAD Online Service Desk is available in Microsoft Teams for you to receive direct, immediate support or you may submit a ticket and we will follow up with you. Note: Remote services are available which may save you an in-person trip to our office.
 
The service desk is available to all faculty, staff employed by the college, visiting guests, and all currently enrolled students. Here, you will find direct support to our faculty and staff on issues they experience using any of the wide-range of information technology resources available on campus.
 
If you have any questions or encounter a problem with your university-provided laptop, there is no need to make a physical visit to our office in most cases, we are able to assist you remotely: please visit our Online Service Desk if you require assistance. You do not have to be on campus: we can assist you as long as your device is connected to the internet. Software applications can be added, updated, or removed remotely.
 
 

Note: Should you need a reasonable accommodation due to a disability to fully participate in a CVAD event, please contact the CVAD Dean's Office, cvad@unt.edu, 940-565-4001. For voice access, dial 1-800-RELAYTX (735-2989). Please make the request as soon as possible to allow sufficient time to arrange the accommodation.

UNT is an accredited institutional member of the National Association of Schools of Art and Design, 11250 Roger Bacon Drive, Suite 21, Reston, VA 20190-5248, phone: (703) 437-0700; fax: (703) 437-6312; email: info@arts-accredit.org. In 2020, UNT achieved designation from the Department of Education as a Title III & Title V Minority-Serving Institution and as a Hispanic Serving Institution.